Churn Solution
Churn Solution reduces voluntary and involuntary churn for subscription businesses. It adds cancellation flows with segment-targeted save offers, failed payment recovery, and automated win-back campaigns, plus AI analysis of the reasons customers give on the way out. Built around Stripe, with Braintree, WooCommerce Subscriptions, Paid Memberships Pro and RecurPay also supported. The churn metrics report is free. Paid pricing starts at $50/month or 25% of recovered revenue.
What makes Churn Solution good at reducing churn?
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How does Churn Solution actually reduce churn?
Churn Solution works the moment of loss rather than the months leading up to it. It intercepts the cancel click with a targeted offer, chases the failed card with timed dunning, and reopens the conversation weeks later with a win-back. If your churn is quiet disengagement that starts long before anyone clicks cancel, this catches it late and you want an activation or engagement tool alongside it. If your churn is concentrated at the cancel button and the failed payment, this is pointed straight at it.
What is Churn Solution?
Churn Solution is a churn reduction platform for subscription and membership businesses. It works the three moments where recurring revenue actually leaves.
1. The cancel click. When a customer hits cancel, Churn Solution runs a no-code flow you build yourself: an exit survey captures the reason, then a targeted offer (pause, discount, plan switch or downgrade) is shown based on that reason and on the customer's segment. You can run A/B/C variants of the flow and replay session recordings to see exactly where people drop off, which is the part most homemade cancel pages never get to.
2. The failed card. Dunning sequences notify customers when a payment fails and walk them to updating the card, with send timing tuned to response patterns and a dynamic discount available after repeated failures. For a lot of subscription businesses involuntary churn is a third or more of total churn, and it is the cheapest churn to fix.
3. The weeks after. Automated win-back campaigns re-engage churned customers with timed offers.
Exit survey answers run through an AI feedback layer that tags each response by sentiment, by category (pricing, support, usability) and by intent (request, issue, opinion, suggestion), so the free-text pile turns into something you can sort by volume.
The reporting side is free. Connect Stripe and the churn metrics report gives you generated revenue, churned revenue, churn rate, and a split of voluntary versus involuntary churn broken down by decline code, with no trial clock attached. You can see your churn picture before you pay anything.
Pricing on the paid product runs two ways. Pay As We Save charges 25% of the revenue recovered with a $50/month minimum. A fixed plan is priced off your MRR on a 12-month commitment, which works out cheaper at higher volume. Model both before you choose.
Stripe is the first-class integration and Churn Solution is a verified Stripe partner with a Stripe App Marketplace listing. Braintree, WooCommerce Subscriptions, Paid Memberships Pro and RecurPay are also supported. Setup is quoted at under 30 minutes with no developer work.
What can Churn Solution actually do?
- No-code cancellation flows with segment-targeted save offers (pause, discount, plan switch, downgrade)
- Exit surveys with AI tagging by sentiment, category and intent
- Failed payment recovery with timed dunning sequences and recovery discounts
- Automated win-back campaigns for churned subscribers
- A/B/C testing across cancellation flow variants
- Session recording on the cancel flow to find drop-off points
- Free churn metrics report: voluntary vs involuntary split by decline code
- Fully branded flows with your logo, colors and copy
Who should use Churn Solution?
What are the pros and cons of Churn Solution?
Pros
- The free churn report runs off your real Stripe data and splits voluntary from involuntary churn by decline code, so you see where the leak is before paying anything
- Pay As We Save charges 25% of recovered revenue, which puts more of the risk on the vendor than a flat seat price does
- Cancel flow, dunning and win-back sit in one tool, so the offer shown and the reason it was shown get measured together instead of across three vendors
- A/B testing and session recording on the cancellation flow itself, which most save-flow tools leave out
- Verified Stripe partner with a Stripe App Marketplace listing, so the billing integration is not a bolt-on
Cons
- Stripe is clearly the first-class integration. Braintree, WooCommerce Subscriptions, Paid Memberships Pro and RecurPay are listed as supported but barely documented, so ask for a demo on your own stack first
- The case studies quote real-looking numbers but name no companies, so none of it is checkable
- There is no free trial of the paid product. The free tier is the metrics report only
- Percentage-of-recovered-revenue pricing gets expensive as you grow, and what counts as recovered is measured by their attribution model rather than yours
- The fixed-price alternative is a 12-month commitment, which is a long way to bet on a save flow you have not tested yet
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Point an agent at your own repo and get a real answer: what we already have, what we would have to build, how many days it takes, and whether to buy at all.
$ claude "read churntools-churn-solution-eval-prompt.md and do what it says"
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Enter your email and the file downloads straight away. You'll also get The Churn Fix, one specific retention fix per issue. Unsubscribe whenever.
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What does Churn Solution integrate with?
What retention experiments pair well with Churn Solution?
Retention experiments to run alongside Churn Solution
Build a Cancellation Save Flow That Rescues 10-15% of Churning Customers
Recover Failed Payments with Smart Dunning
Build a Win-Back Email Sequence That Recovers 5-10% of Churned Customers
Frequently asked questions about Churn Solution
The questions buyers ask me most often about this tool.
Is Churn Solution actually free to start?
How does Pay As We Save pricing work?
Does it work if I am not on Stripe?
Why not just build the cancellation flow myself?
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The full review as a clean PDF you can drop in a doc, print, or send to the person who actually has to approve it.
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Enter your email and the download starts straight away. You'll also get The Churn Fix, one specific retention fix per issue. Unsubscribe whenever.
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Reviewed by Mark Ashworth
Founder of ChurnTools. I review every tool in this directory personally, talk to the people using them, and call out which ones I'd actually recommend (and which I wouldn't). No paid placements in the rankings.
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Retention Diagnostic · $2,500 fixed · first 2 at $1,250
A tool will not fix churn you have not diagnosed
Buying software is a reasonable second step. The first one is knowing which part of your churn is voluntary, which part is failed payments, and what the people who left did differently in their first month. I work that out and send you three fixes ranked by what they are worth, in writing, within 10 working days.
- ✓ Your churn split by cause, with dollars on each
- ✓ Three fixes, ranked, with expected recovery
- ✓ The advice that does not apply to you
- ✓ Fixed price, no call required
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