Customer Success Tools

Real-time customer success platform designed to help subscription businesses fight churn

Customer success platform that helps drive product adoption and reduce churn

Customer success software to drive retention and growth

FirstDistro watches for silent churn: the accounts that stop logging in long before anyone files a ticket. It hands a lean CS team one list, who needs you this week, instead of a customer success platform to administer. Free up to 50 accounts, then $49 a month.

Cuoral is a Silent Churn Intelligence platform that helps businesses detect customer struggle before they leave. It identifies real-time friction signals, engagement drops, and churn risk patterns, then enables proactive intervention through automation, behavioral insights, and multi-channel engagement to prevent revenue loss.

A written playbook, not software. Fifteen agent routines and 54 copy-paste prompts that tell ChatGPT, Claude, Gemini or Copilot what facts to gather and how to draft a renewal prep, QBR, escalation brief or churn check. The CSM reads it and makes the call. $39 once, plus free browser-based retention calculators.