Product Changelog

Track our progress as we build the ultimate directory for churn reduction tools

New Feature Interactive Tool

Churn Risk Assessment Quiz

How healthy are your customer relationships? Our new interactive quiz measures 10 key churn indicators across engagement, payments, support, feedback, adoption, and relationships. Get a personalized risk score with actionable recommendations.

10 Questions
Instant Results
Shareable
Take the quiz
Comparison Customer Success

10 Best ChurnZero Alternatives in 2026

Looking for ChurnZero alternatives? Compare top customer success platforms including Gainsight, Totango, Vitally, Custify, and more. Find the best fit for your SaaS business based on pricing, features, and company size.

10 Alternatives
Pricing Compared
Feature Analysis
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Comparison Communication

12 Best Intercom Alternatives in 2026

Intercom is powerful but expensive. Compare 12 alternatives including Zendesk, Drift, Crisp, Help Scout, and more. Find affordable customer messaging platforms that fit your budget and needs.

12 Alternatives
Free Tiers Listed
Feature Comparison
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Comparison Enterprise

8 Best Gainsight Alternatives in 2026

Gainsight is the market leader but its enterprise pricing isn't right for everyone. Compare 8 alternatives including ChurnZero, Totango, Catalyst, Vitally, and more based on company size and budget.

8 Alternatives
By Company Size
Implementation Time
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New Feature Sponsorship

Sponsor ChurnTools - Reach SaaS Buyers at Peak Intent

Page-level sponsorships now available. Every sponsor gets an X shoutout, video mention, and dofollow backlinkβ€”plus banner visibility on 28 experiments and comparison pages. Progressive pricing starts at $10/moβ€”first sponsor locks in early-stage rates forever.

πŸ“£ X Shoutout
πŸŽ₯ Video Mention
πŸ”— Dofollow Backlink
πŸ’° Starting at $10/mo
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New Feature Experiment

Detect Competitive Evaluation Before They Churn

New monitoring experiment teaches you how to see competitive displacement 30-60 days before cancellation. Track 5 critical signals: usage drops, champion disengagement, social follows, competitor visits, LinkedIn research. Detect 70-85% of evaluations early, save 60-70% with proactive intervention.

πŸ” 5 Early Warning Signals
⚑ 45+ Days Lead Time
🎯 70-85% Detection Rate
πŸ’Ύ 60-70% Save Rate
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New Feature Content

Experiments: Tactical Churn Reduction Playbooks

15 proven experiments you can run today. Filter by churn type, company size, and app type. Each includes step-by-step implementation, expected outcomes, and tool recommendations. Not theoryβ€”actionable playbooks.

πŸ§ͺ 15 Experiments
πŸ“Š Filter by Situation
πŸ“‹ Step-by-Step Guides
🎯 Tool Recommendations
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New Features Growth

Comparison Pages & Embeddable Badges

Make better decisions with side-by-side tool comparisons. Tool providers can now embed "Featured on ChurnTools" badges for backlinks and discovery. Complete SEO sitemap included.

βš–οΈ Side-by-Side Comparisons
🏷️ Embeddable Badges
πŸ” XML Sitemap
πŸ“ˆ View Tracking
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Design Improvements

Premium Typography & Content-First Design

Upgraded with editorial Fraunces serif typography for headings and removed decorative images to let tool information shine. Every element now serves your decision-making process.

✨ Fraunces Display Serif
🎯 Content-First
⚑ Cleaner Layout
πŸ’Ό B2B Focused
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Design New Features

Modern Design & UX Overhaul

Complete redesign with search-first approach, professional typography, and significantly improved user experience. Every detail crafted to help you discover and evaluate churn tools faster.

🎨 Modern Design
πŸ” Search-First UX
πŸ“ Inter Typography
⚑ Better Performance
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Improvements

SEO-Optimized Changelog System

Launched comprehensive changelog with Schema.org markup, modern design, and AI-ready structure. Includes category filtering, unique URLs per entry, and complete developer documentation.

πŸ“ Changelog System
πŸ” SEO Optimized
πŸ€– AI-Ready
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New Features Design

Professional Tool Submission Form

Launched comprehensive submission system with 20+ fields including pricing details, company info, key features, use cases, and integrations. Includes professional design system overhaul, enhanced tool pages with pros/cons, and SEO-optimized structure.

πŸ“ 20+ Fields
🎨 Design System
πŸ’° Pricing Info
βœ… Pros & Cons
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Follow our journey as we build features that help you discover the best churn reduction tools.