Retention Email Snapshot

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A 15-minute diagnostic call that surfaces exactly where your lifecycle emails are losing users. $249 value - ChurnTools users pay $149 with code CHURNTOOLS40.

Retention Impact

Resurrection

The Retention Email Snapshot diagnoses your "nurture" layer — the manufactured behaviors that supplement natural usage patterns. In Reforge terms, email is the primary nurture channel, and getting it wrong means either over-nurturing (spam that drives users away) or under-nurturing (users forget you exist and churn passively). This diagnostic maps your email touchpoints to the Reforge activation flow: do you have emails at the Setup Moment (welcome, first action prompt)? At the Aha Moment (celebrating first value)? At the Habit Moment (reinforcing the pattern)? And critically — do you have resurrection emails for dormant users? Most lifecycle email programs have massive gaps. The snapshot reveals exactly where your nurture strategy breaks down relative to the retention inputs that matter.

About Retention Email Snapshot

Your lifecycle emails are leaking revenue. You just don't know where yet. The Retention Email Snapshot is a focused 15-minute diagnostic call that surfaces the gaps in your email sequences - the silent periods before churn, the missing re-engagement triggers, the onboarding emails that stop too early. This is not a generic audit or a strategy session. It's a fast, specific diagnosis of where your emails are failing to retain users. After the call, you'll know: • Which lifecycle emails are missing entirely • Where timing gaps are letting users slip away • What to fix first for the biggest retention impact Built for SaaS founders, product managers, and growth leads who suspect their emails could do more - but don't have time to audit everything themselves. **$249 value. ChurnTools users pay $149 with code CHURNTOOLS40.**

Key Features

  • Retention Email Snapshot: focused 15-minute diagnostic
  • Lifecycle email gap analysis
  • Prioritised recommendations for quick wins
  • Churn-focused email strategy
  • Clear action plan you can implement immediately

Use Cases

Audit your onboarding emails for retention leaks
Find gaps in your trial-to-paid email sequences
Diagnose why users go silent before churning
Identify missing lifecycle emails that could save revenue
Get a second opinion on your retention email strategy

Pros & Cons

Pros

  • Focused and fast: get answers in one call
  • Retention-specific expertise, not generic email advice
  • Actionable output you can implement same week
  • ChurnTools users get 40% off with code CHURNTOOLS40
  • Low commitment way to validate your email strategy

Cons

  • Snapshot is diagnosis, not implementation

Integrations

Works with any ESP Customer.io Intercom HubSpot Mailchimp

Pricing

$149/mo
paid
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Company Info

Best for: smb

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