Hotjar

Behavior analytics and user feedback to understand why users churn

Analytics & Insights SaaS SMB Analytics

About Hotjar

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your users and get their feedback through tools like Heatmaps, Session Recordings, and Surveys.

Key Features

  • Heatmaps
  • Session recordings
  • Surveys and feedback
  • Funnel analysis
  • Form analytics
  • User testing

Use Cases

User experience research
Conversion optimization
Feedback collection
Usability testing

Pros & Cons

Pros

  • Visual analytics
  • Free plan available
  • Easy to implement
  • Great for UX teams

Cons

  • Data sampling on lower tiers
  • Can slow down websites
  • Limited advanced features

Integrations

Google Analytics Segment Optimizely Slack Zapier

Similar Tools

Mixpanel

Product analytics platform to understand user behavior and reduce churn

Pricing

$0/mo
freemium
Visit Website →

Company Info

Best for: all
Founded: 2014
Employees: 51-200
HQ: Malta

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