CustomerGauge

Account Experience platform to measure and reduce customer churn

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About CustomerGauge

CustomerGauge is the Account Experience platform that helps B2B companies retain and grow their customer base through advanced NPS and account-level insights.

Key Features

  • Account-level NPS
  • Revenue retention tracking
  • Predictive analytics
  • Action workflows
  • Monetary NPS
  • Executive dashboards

Use Cases

B2B NPS programs
Churn prediction
Revenue retention
Account health monitoring

Pros & Cons

Pros

  • Purpose-built for B2B
  • Revenue-focused metrics
  • Strong for enterprise
  • Great support

Cons

  • Enterprise pricing only
  • Overkill for B2C
  • Complex initial setup

Integrations

Salesforce Microsoft Dynamics SAP Oracle Marketo

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Pricing

enterprise
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Company Info

Best for: enterprise
Founded: 2007
Employees: 51-200
HQ: Amsterdam, Netherlands

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