Gainsight vs Zendesk

Side-by-side comparison to help you choose the right churn reduction tool for your team

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Gainsight

Customer success platform that helps drive product adoption and reduce churn

Category

Customer Success

Pricing

Free tier available

View Gainsight Details

Zendesk

Customer service software and support ticketing system to improve retention

Category

Communication

Starting Price

$19/month

Trial

14-day free trial

View Zendesk Details

Feature Comparison

Feature Gainsight Zendesk
Starting Price Free tier $19/mo
Free Trial ✓ 14 days
Primary Use Case Customer Success Communication
Website Visit Site → Visit Site →

Gainsight Features

SaaS Enterprise Analytics

Zendesk Features

SaaS Enterprise SMB Integration

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