Hotjar vs Zendesk
Side-by-side comparison to help you choose the right churn reduction tool for your team
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B2B decision-makers
Hotjar
Behavior analytics and user feedback to understand why users churn
Category
Analytics & Insights
Starting Price
$0/month
Zendesk
Customer service software and support ticketing system to improve retention
Category
Communication
Starting Price
$19/month
Trial
14-day free trial
Feature Comparison
| Feature | Hotjar | Zendesk |
|---|---|---|
| Starting Price | $0/mo | $19/mo |
| Free Trial | — | ✓ 14 days |
| Primary Use Case | Analytics & Insights | Communication |
| Website | Visit Site → | Visit Site → |
Hotjar Features
SaaS
SMB
Analytics
Zendesk Features
SaaS
Enterprise
SMB
Integration
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